Missing Free Coins
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I just purchased premium membership but the free 699 coins are missing. Help
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It used to be the case that people got free coins when they sign up and again on the 15th of the month:
@myskaros said in Subscribed premium no coins:
For reference, you should get 699 coins immediately on signup, then another 699 coins when the monthly coins go out, which is on the 15th of the month (US time).
Now it looks like they only do so on the 15th:
@myskaros said in My credit card was charged but I have not received the monthly premium subscription coins:
@Álvaro-Vargas-huvn4od Monthly coins are distributed on the 15th of the month, not based on when you pay for/renew your subscription.
Unclear to me whether you just missed the boat for this month (which in effect might mean your first payment was for next month's coins which could mean you'll be given one extra month at the end of your subscription) or if you'll get it later today.
If you don't get it today try emailing support@j-novel.club tomorrow (the 16th US time) about it.
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@Shiny said in Missing Free Coins:
it used to be the case that people got free coins when they sign up and again on the 15th of the month
This is still the case.
Monthly coins are distributed on the 15th of the month, not based on when you pay for/renew your subscription.
This is to say that the specific "monthly coins" are not based on when you signup/renew. Those specific coins are only given out at a set time.
You receive coins upon 1st signup of a premium membership. If this is your first premium membership under this account and you did not get the 699 signup send us an email at support@j-novel.club.
If you are asking about the monthly coins they were distributed already. SO you would get your monthly coins next month on the 15th.
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@Rahul-Balaggan Ok so, this is my 2nd time to avail of the premium membership. does this mean I won't get any coins and I would only get coins on May 15? Do I get it right?
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@Nyaa123 That's right. The "sign up bonus" coins are a one time thing, per account. Actually not just per account, we have other ways of catching people who try and make duplicate accounts to get around this restriction.
Otherwise people would just cancel, wait one day, resubscribe, and they'd be getting ~2x the number of coins a month.
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@admin ok thanks. So id still be getting a 699 coins at 15 May. Thanks. I previously thought you get it the momemt you registered for premium